Issue when choosing a date when Sending a campaign
A common issue which a user might face when sending a campaign is selecting a date in the future.
We have seen that browser plugins such as
- Grammerly
- or plugins which fill out form data automatically
These plugins manipulate the date field and do not allow you to select the date/time in the future.
How to solve?
- Use incognito or a private browsing window to edit/send your campaigns. This will mean no plugins are loaded and you should have no issues selecting the date.
- Disable the plugins on our application domain.
- Try a different browser than your main browser and see if the problem persists.
- Uninstall the plugin if this is not being used.
Our recommendation is limit the plugin usage when using our application.